About Blackboard

Where is My Email Going?

All user information is located on a central Data Warehouse server. This server holds your username, password and preferred email address. Blackboard reads the Data Warehouse data and will send email to the users "E-mail Delivery Address" address. If you do not use your Cal Poly Open Mail account (default account setting), the information bellow will help you to forwarded your email to your preferred email account (ex: jsmith@aol.com).

Instructors

There is a web tool that lets Cal Poly instructors update email addresses. Log-in to the My CalPoly Portal at http://my.calpoly.edu/ and use the Personal Information channel / tab. You'll find instructions for logging into the Portal on the Portal web page. Click on the Personal Info tab if you are a new user, or Subscribe (FAQ) to the Personal Information channel. Click on the Update button next to the E-mail Delivery Address to add your preferred email address. The email address that you add there will be used for delivery of all email sent to your Open Mail account (ex: username@calpoly.edu). For more information, see http://servicedesk.calpoly.edu/email_delivery.html. If you have questions or problems, please contact the ITS Service Desk at 756-7000 or via email.

Students

There is a web tool that lets Cal Poly students update email addresses as well as postal addresses. Log-in to the My CalPoly Portal and click on the Personal Info tab. If you are a new user, you may have to Subscribe (FAQ) to the Personal Information channel. Click on the Update button next to the E-mail Delivery Address to add your preferred email address. The email address that you add there will be used for delivery of all email sent to your Open Mail account (ex: username@calpoly.edu). This includes email sent to you by the registrar as well as class email lists. For more information, visit the Service Desk web site. If you have questions or problems, contact the Service Desk at 756-7000.